Refund Policy

Since is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site. Please note that our bonuses are offered on behalf of our respected partners and are not an issue for a refund or chargeback.
However, we realize that exceptional circumstance can take place with regard to the nature of digital product we supply.

Therefore, we DO honor requests for the refund on the following reasons:

  • Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Support department in writing within 7 days from the order placing date. Otherwise the product will be considered received and downloaded;
  • Download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted to our Support department. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue” reason. Failure to receive assistance for downloading or unzipping within 3 days may result in a refund decline;
  • Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Support Team’s approval. We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered; Please be advised that temporary access to your server can be requested by our technicians in order to identify and fix the possible issues with our Products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund.
  • Product not-as-described: such issues should be reported to our Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints, which are based merely on the customer’s false expectations or wishes, are not honored.
  • Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc.) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.

On physical tangible goods such as the shippable media product. If theproduct is damaged during shipping or there is a material defect of the product that occurred during the production, we will replace the product free of charge and ask that you return your previously shipped item so we can resolve matters with the production and/or shipping company.

Ultimately, our goal is your satisfaction and the improvement of your health. To that end will we do everything possible to satisfy you. A great deal of time, effort, research, development and financial resources went into creating this highly effective fitness tool for you to place in your fitness toolbox for a lifetime and to share with your friends and family. The only way it won’t work is if you never take it out of the box and use it as instructed and that would be a darn shame. Knowledge is power and knowledge unused is a waste.

Our Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.

Contact Us

Please give it 12-24 hours for our Support Team to get back to you on the problem.

Requests for a refund are accepted at within the period of 30 days after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms and Conditions. A refund is issued to you upon receipt of a Waiver of Copyright signed by you.

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